MOPA is a Mozambican platform for participatory monitoring of the delivery of public urban services.
Any citizen can report public service issues through their mobile phone by dialing * 311 #, using mobile application, or from www.mopa.co.mz.
The problems reported in MOPA are transmitted to municipal authorities and service providers, who use this information for their work. When the problem is solved, the citizen receives a confirmation SMS. All problems can be consulted openly at www.mopa.co.mz.
Whenever you see a trash or sanitation problem in your neighborhood you can solve it in an instant using MOPA.
To report a trash or sanitation problem, dial *311# for free from any mobile operator. Choose your district, neighborhood and type of problem.
The Municipal Council receives an alert informing them about the problem you just reported and informs the trash collection micro-company responsible for your neighborhood.
The trash collection micro-company responsible for your neighborhood received an alert and goes to the site to solves the problem.
In no time, the agents responsible go to the location and solve the reported problem.
As soon as the work is completed you will receive an SMS informing you that the problem has been resolved.
Container is full
Container on fire
Trash Collectors didn't Pass by
Trash outside the container
Heap of Trash
Trash in drainage ditch
In partnership with the
following mobile operators